Iden has been digging into computers since the mid-1980's and his first Macintosh 512KE. He set up the first desktop cartography studio at Temple University for the production of "The Atlas of Pennsylvania" and the "United States Atlas of Environmental Issues". Later he was awarded a bronze medal by the US Department of Commerce for programming interfaces for environmental data retrieval and presentation while working at the National Oceanic and Atmospheric Administration. Subsequent to that he supported a wide range of operating systems and application platforms (DOS, Windows, Macintosh, UNIX) for an architectural rendering, 3d modeling and animation company. For the past 13 years he has been independently supporting the IT needs of individuals and small businesses in the Philadelphia region.